Accessibilityeveryone should be able to use this site

Our commitment

We are a contractor. Our customers are homeowners, property managers and business owners of every age and ability, and a website that some of them cannot use is a website that does not do its job. We treat accessibility as part of building the site, not as something bolted on at the end.

The standard we build to

We target WCAG 2.1 Level AA: the Web Content Accessibility Guidelines published by the W3C, and the level most commonly referenced in US practice. That is a target we build and test against, not a certificate anyone has issued us. Accessibility work is continuous: pages change, content is added, and things need re-checking.

The accessibility tools on this site

Every page carries an accessibility button in the bottom-right corner, marked with the universal accessibility figure, a person with arms raised. Open it and you can adjust the page without changing anything in your own device settings:

• Text. Increase text size in steps, open up line height, switch text alignment, and turn on a more readable typeface.
• Visual. High contrast, grayscale, hide images, and pause animations.
• Orientation. Highlight links, a reading mask that follows your pointer, stronger focus outlines, and a page-structure list that lets you jump straight to any heading or landmark.

Your settings are remembered in your own browser, so the site comes back the way you left it. Nothing about them is sent to us. Each setting can be reset on its own, or all of them at once.

The cookie banner sits in the opposite corner, bottom-left, so the two never overlap or cover each other.

Keyboard navigation

The whole site can be operated from a keyboard. A skip-to-content link is the first thing you reach on every page, so you can jump past the navigation in one keystroke. Interactive elements show a visible focus outline, the mobile menu moves focus into itself when it opens and returns it to the button when it closes, collapsed menu rows are removed from the tab order rather than left as invisible stops, and Escape closes menus and panels.

Motion and animation

Sections fade and slide up gently as you scroll to them. If your device is set to reduce motion, that is switched off entirely: content appears in place, with nothing left hidden or waiting on an animation that will never run. You can also pause animations from the accessibility panel without changing your device settings. There is no autoplaying audio, and no flashing content.

Text, contrast and images

Colours are chosen to meet AA contrast against their backgrounds. Every page has one H1 and a heading structure that runs in order, so screen-reader users can navigate by heading. Photographs carry alt text describing what is actually in the frame, and decorative images are marked as decorative so they are skipped rather than announced. Text is real text, not words baked into a picture, so it scales when you zoom.

Known limitations

Two honest caveats. First, some content on this site is provided by third parties (map embeds, and any estimating or financing tool we add later) and we do not control their accessibility. Where a third-party tool blocks you, call us and we will do that part with you directly. Second, this is a new site and we have not yet had it audited by an outside specialist. If you find something we have missed, telling us is the fastest way it gets fixed.

Getting help in person

You never have to use this website to work with us. Everything on it can be done over the phone: describing your project, booking an inspection, going through an estimate, arranging financing. Our number takes calls and text messages, and we are available 24/7.

Tell us when something doesn’t work

If any part of this site is difficult or impossible for you to use, tell us. Call or text (904) 707-6546. That is the fastest route and it reaches a person. It helps if you can say which page you were on, what you were trying to do, and what device or assistive technology you were using, but tell us anyway even if you cannot. You can also use the contact form, or write to us at 700 E Union St Suite 165, Jacksonville, FL 32206.

We treat accessibility reports as bugs, not suggestions. We will get back to you and tell you what we are doing about it.